These terms are between THNK, 296 River Cove Drive, Morgan, Utah 84050 ("THNK", "we", "us"), and the business that signs up ("you"). The person who signs confirms they are authorized to agree on behalf of that business.
You choose one or more of these services, each at Core or Pro: SEO, Social, Reviews, GBP (Google Business Profile management), Mascot, Inbox and AI. What each plan includes, and its monthly limits, are described on that service's page at its thnk.biz address as of the day you sign up. We may improve a service at any time. We won't reduce what your plan includes without giving you at least 30 days' notice, during which you can cancel.
| What | Price |
|---|---|
| Each service, Core | $99 per month |
| Each service, Pro | $169 per month |
| All seven services | $599 per month at all-Core, up to $999 per month at all-Pro |
| Website setup, when a website is included | $499 one time, waived when you take all seven |
| Inbox answering minutes over your plan | $0.35 per minute |
Services are billed monthly in advance to the card or account you provide. If a payment fails, we'll let you know and may pause services until it's resolved. Prices don't include taxes where taxes apply. We can change prices with at least 30 days' written notice; the new price applies from your next billing month after the notice period.
There is no long-term commitment. Either side can cancel at any time. Cancellation takes effect at the end of the billing month you're in, and we don't refund partial months. The setup fee is not refundable once we've started building your website.
When you subscribe to four or more services, THNK builds, hosts and maintains a website for your business at no additional monthly charge for as long as you keep at least four active services. The website is leased to you for that time. It is not sold to you and does not become your property.
If your active services fall below four, you have 30 days to add a service back or move to a separate website-only plan at THNK's then-current price. If neither happens, THNK will take the website down. When the website comes down or you cancel, you may point your domain wherever you like, and you keep everything listed under "what stays yours." You may not copy, reproduce or move the website's design, code or THNK-created content to another host or website.
Mascot, Inbox and AI run on AI and voice accounts that you open in your own name, such as ElevenLabs for voice and Anthropic, OpenAI or xAI for writing. You pay those providers directly under their terms, and you're responsible for those charges. We'll guide you through setting them up and show your usage on your dashboard, and we recommend setting a monthly spending limit with each provider. If an account is out of funds or disconnected, the services that depend on it may stop working until it's fixed.
We do the work described for your plan carefully and report results honestly, from the platforms' own data where available. We don't control Google, social platforms, review sites or AI providers, and we don't guarantee rankings, map placement, traffic, reviews, leads or revenue.
We use your data and your customers' data only to provide the services to you. We don't sell it. Conversations from your public website pages may be saved so you can review them; conversations on logged-in or private pages are not recorded. When you leave, you can export your data, and we'll delete it from our active systems within 90 days unless the law requires us to keep it.
To the extent the law allows, THNK's total liability for any claim related to the services is limited to the amount you paid THNK in the three months before the claim, and neither side is liable for indirect or consequential losses such as lost profits. Nothing here limits liability that can't be limited by law.
These terms are governed by the laws of the State of Utah. We may update these terms with at least 30 days' notice by email; continuing to use the services after that means you accept the update. Notices to THNK go to rand@thnk.biz. If any part of these terms can't be enforced, the rest still applies.